Exchange Customer Services

Non-Custodial Wallet Recovery Services

Top of class recovery services allowing your customers access to their locked out Non-Custodial wallets.

Customer Support Integration

As the volume of lockout requests increases over time, Unciphered offers a simple playbook to recover customers’ non-custodial wallet lockouts.

With seamless integration into your customer support system, a confident determination can be made about the redeemability of locked funds.

Courier Services for Hardware

In 2021, we determined we needed a way to move Ultra High Value wallets globally and securely. We partnered with three of the world’s leading logistics services to provide utmost security to ensure transparent chain of custody all the way to our labs.

First in Institutional Compliance

As the first company providing non-custodial wallet owner access to locked wallets with a secure chain of custody process, we employ robust and KYC/AML processes to ensure no foul play.

Monetization

Every successful opening gets the same commission as our Referral Circle program of our gross fees. This provides a great way for exchanges to enhance their bottom line while providing great customer support.